Volunteer with our team at Russell – Orongo Bay Holiday Park and help support our efforts to save endangered wildlife and ecosystems within our predator free holiday park. Set in 14 acres of native New Zealand bush you can experience the picturesque location in the sunny Bay of Islands. 

Plus you’ll enjoy the great working culture that comes with a small family business.  

Volunteer roles:
If you are studying in tourism, hospitality, environmental management, parks and recreation, wildlife management or conservation (just to name a few) then volunteering with us can help you gain some valuable first-hand experience. Our volunteer roles assist with the day-to-day running of the park which may include: Customer service in the park reception and shop, administration, general maintenance, grounds & lawns, housekeeping, general cleaning, Barista and/or service at the Cafe etc. Plus with an abundance of wildlife and native bush in our predator free park there are a range of eco and environmental projects that you can also get involved in. 

The volunteers:
The volunteer positions available at the park are suitable for friendly, motivated and enthusiastic people with a ‘can do’ attitude. If you take pride in your work, are well presented and love working with people providing the best customer experience then we would love to hear from you! Cabin accommodation will be available if required. Alternatively, we have sites available if you have your own campervan. 

To apply:
Email your application including CV and cover letter to stay@russellaccommodation.co.nz
Please include the following information along with your application:

  • The role(s) you wish to apply for
  • Whether you are applying for paid summer roles, voluntary roles or work experience
  • Your availability and the dates you would like to work
  • Full or part time role

Vacancies

Customer Service Role

About the role:
Our office is the first point of face to face contact with our guests.  Guests arrive at the reception to check-in or out, to book accommodation and campsites, to purchase items from the shop, book trips, and ask for recommendations or advice.

Great customer service is of priority to deliver our world renowned kiwi hospitality.

You will be supporting the Park Manager in running the reception and office as well as supporting other team members in their varying roles.

You will learn about Russell, the Bay of Islands and all the local activities to provide advice on itineraries.

You will be given the opportunity to do famils (free familiarisation trips) of some of the local activities so that you can pass on your first hand experiences and knowledge to support the itineraries of our guests’ stay.

What will I do?
You will be a confident and charismatic people person to deliver a warm welcome to all our guests and visitors to the office.  You will have excellent administrative and communication skills and honesty and integrity is a must.

Your key duties:

  • Answering the phone
  • Greeting guests
  • Entering details into the booking system
  • The checking in process
  • Answering enquiries
  • Taking Payments
  • General administrative duties
  • Additional rules and regulations of the Park
  • Supporting other roles around the Park

Any experience in any of these areas would be advantageous.

Do you have what it takes?
You will have a can-do attitude, be prepared to work different shifts, go above and beyond, and be flexible to turn your hand to other roles as and when required, e.g. housekeeping.

You will be offered Training during a free stay prior to starting with us.

Housekeeping Roles

About the role:
Housekeeping is one of the most important roles at our Park.  Our guests have very high expectations of clean accommodation and facilities.  This has only escalated with recent COVID concerns and therefore our standards must be higher than ever.  Feedback from guests is really important to us and we request feedback specifically around the cleanliness of our accommodation and facilities as a performance indicator.

What will I do?
You will carry out tasks in accordance with a daily schedule provided to you by our Office.

You will complete a cleaning checklist for each task you complete which will then be signed-off by another member of the team.

You may be required to check and sign-off the tasks of other members of your team as well.

You will advise the Park Manager of any timing conflicts and discuss and rearrange the priority of jobs.

You will also advise the office of any breakages, damage and/or maintenance issues as soon as they are identified.

Tasks may include cleaning accommodation and facilities, cleaning BBQs and sweeping/washing decks, windows, reorganising the laundry area, washing/drying bedding, arranging for laundry pick up and drop off and many other tasks.

Do you have what it takes?
You will be honest, fit, energetic and a flexible worker, confident in working independently.  Attention to detail is a must.

You will have a can-do attitude, be prepared to work different shifts, go above and beyond, and be flexible to turn your hand to other roles as and when required, e.g. housekeeping.

Grounds work

About the role
Situated in 14 acres, there is always plenty to keep our grounds workers busy.   Reporting to and supporting the Grounds & Maintenance Operator you will be assisting in the day to day grounds management and handyman duties of our 14 acre Holiday Park.

What will I do?
You will be willing to adapt, learn and understand the basic workings at the Park from checking and maintaining water levels, emptying rubbish bins, checking and maintaining sewerage levels and pool maintenance.

There will be wood chopping, clearing, planting, weeding. You may have experience in using ground tools, equipment and small machinery.  You will have attention to detail when carrying out minor repairs, maintenance, painting, etc.

Do you have what it takes?
You will be passionate about your natural environment, enhancing the landscape yet protecting the nature around us.

You will be honest, fit, energetic and a flexible worker, confident in working independently.  Attention to detail is a must.

You will have a can-do attitude, be prepared to work different shifts, go above and beyond, and be flexible to turn your hand to other roles as and when required, e.g. housekeeping.

Food Trailer Operator

About the role
We require full-time or part-time roles at Labour Weekend, then from Boxing Day through to the end of school holidays and again at Easter.  We can usually be flexible to suit your needs.

Our food trailer is popular for morning coffee and breakfast along with Holiday Park favourites of Burgers, chips, muffins and churros in the evenings.  It is open from 7am-11am and again at 4pm-8pm peak times only, including some peak public holidays and Summer school holidays from Boxing Day.

What will I do?
You will be a trained barista and food preparer serving our Holiday Park Guests as well as a number of local customers.

In addition to the standard menu you may also be given the flexibility to put a twist on the menu to incorporate your own style.

You will be prepared to work autonomously in the mornings for coffee and breakfast then again in the early evenings for guests requiring an easy on-site meal option.  You may work in conjunction with a colleague.

Our food trailer is fully equipped with a coffee machine, churros machine, fryers and hot plates.

Do you have what it takes?
You will have a can-do attitude, be prepared to work different shifts, go above and beyond, and be flexible.

You will ensure health and hygiene are a priority.

You will be extremely comfortable in preparing food and making barista level drinks.

Your presentation skills and attention to details will be of the highest standard.

You must comply and, where necessary, update our detailed food control plan and be willing to meet our food trailer health licensing requirements.

Kids Programme Facilitators

About the role
This will be the first year that we will be carrying out kids activity programmes.  Our aim is to support the Park’s vision around making memories as nature intended and promoting our natural environment.  All of our activities will be nature related.

What will I do?
You will help to compile an activity programme for the Summer holidays.  This may include activities such as flax weaving, building bird boxes, nature trails, setting up hammocks, campfire stories and songs, toasting marshmallows and exploring the kiwi trail searching for kiwi.

You will then carry out the activities with the children in an upbeat and fun manner.

Do you have what it takes?
You have a can-do attitude, be prepared to work different shifts, and go above and beyond with the activities for the kids at the Park.

You will enjoy working in the outdoors, with nature and you will have a special affinity working with kids..

You will be a confident leader to motivate and inspire and encourage  environmentally friendly values.