Join our team at Russell – Orongo Bay Holiday Park. Enjoy the great working culture that comes with small family business. Set in 14 acres of native New Zealand bush you can enjoy the picturesque location in the sunny Bay of Islands.  

The roles:
The roles assist with the day-to-day running of the park which may include: Customer service in the park reception and shop, administration, general maintenance, grounds & lawns, housekeeping, general cleaning, Barista and/or service at the Cafe etc. 

The people:
We have positions available at the park suitable for friendly, motivated and enthusiastic people with a ‘can do’ attitudeIf you take pride in your work, are well presented and love working with people providing the best customer experience then we would love to hear from you! 

Cabin accommodation will be available if required. Alternatively, we have sites available if you have your own campervan. 

To apply:

Email us a cover letter explaining:
– The role(s) you wish to apply for.
– Your availability and the dates you would like to work
– Full or Part time role
and then attach your latest CV
Email your cover letter and CV to: stay@russellaccommodation.co.nz
Detailed job descriptions are available for each of these roles.

 

Vacancies

Housekeeping Roles – part-time/casual 

What will I do? 

You will carry out tasks in accordance with a daily schedule provided to you by our Office.

You will complete a cleaning checklist for each task you complete which will then be signed-off by another member of the team.

You may be required to check and sign-off the tasks of other members of your team as well.

You will advise the Park Manager of any timing conflicts and discuss and rearrange the priority of jobs.

You will also advise the office of any breakages, damage and/or maintenance issues as soon as they are identified.

Tasks may include cleaning accommodation and facilities, cleaning BBQs and sweeping/washing decks, windows, reorganising the laundry area, washing/drying bedding, arranging for laundry pick up and drop off and many other tasks.

Do you have what it takes?

You will be honest, fit, energetic and a flexible worker, confident in working independently.

High expectations of cleanliness and attention to detail is a must.

You will have a can-do attitude, be prepared to work different shifts, go above and beyond, and be flexible to turn your hand to other roles as and when required.

You will be given training.

Customer Service Roles – part-time/full-time/fixed term

About the role:

Our office is the first point of face to face contact with our guests. Guests arrive at the reception to check-in or out, to book accommodation and campsites, to purchase items from the shop, book trips, and ask for recommendations or advice.

Great customer service is of priority to deliver our world renowned kiwi hospitality.

You will be supporting the Park Manager in running the reception and office as well as supporting other team members in their varying roles.

You will learn about Russell, the Bay of Islands and all the local activities to provide advice on itineraries.

You will be given the opportunity to do famils (free familiarisation trips) of some of the local activities so that you can pass on your first hand experiences and knowledge to support the itineraries of our guests’ stay.

What will I do?

You will be a confident and charismatic people person to deliver a warm welcome to all our guests and visitors to the office. You will have excellent administrative and communication skills and honesty and integrity is a must.

Your key duties:

  • Answering the phone
  • Greeting guests
  • Entering details into the booking system
  • The checking in/out process
  • Answering enquiries
  • Provide information about actvities in the area and make bookings with the activity providers.
  • Taking Payments
  • General administrative duties
  • Additional rules and regulations of the Park
  • Supporting other roles around the Park

Any previous experience would be advantageous.

Do you have what it takes?

You will have a can-do attitude, be prepared to work different shifts, go above and beyond, and be flexible to turn your hand to other roles as and when required.

You will be given training.